How much is shipping? TOP
$3
I like your stuff, but I'm a little unsure about purchasing. TOP
No problem. Please review our feedback on Etsy & on eBay to help you feel better!
How long until my order is shipped? TOP
Processing time is 3-12 business days.
From the day your package is shipped, USA orders take around 2-5 business days to arrive.
For International orders, it varies between 5-30 business days.
Please take into consideration the shipping time depends on how fast USPS decides to ship, weather conditions and any holidays.
Has my order been shipped? TOP
Processing time is 3-12 BUSINESS days, Monday-Friday. You will receive an e-mail confirmation once your order has been shipped.
Do you need piercings for ear cuffs? TOP
For the actual cuff, "clip" you do not. It clips/cuffs onto your ear. Varies on fit depending on the size of your ear.
How much is it for Sterling Silver? TOP
Price varies from design to design. On average it is $4-$8. Please contact us for a specific design you are interested in.
Do you take custom orders? TOP
Of course! Best way is to send us a picture and describe what it is that you want made.
Which has better fit, metal band ear cuffs or wire ear cuffs? TOP
Wire ear cuffs. Although, because they turn out different everytime, size still varies. But they can be made smaller or bigger versus the regular ear cuffs. The metal band ear cuffs are bought as is and cannot be altered in size.
Where do you buy your supplies? TOP
Sorry, we don't reveal our sources. Hope you can understand.
Do you sell at wholesale prices? TOP
Sorry, we do not offer any additional discounts. But we can offer free shipping depending on how many pieces you want to order. You can contact us for details.
It has been over 2 weeks and I haven't received my package, why? TOP
If you are an International buyer, shipping can take 5-30 business days. Please wait patiently, we appreciate it! Please take note we cannot control how long it takes for the package to arrive, it depends on USPS.
If it has been 2 weeks and you are a U.S. resident, please check the Delivery Confirmation number. If it says delivered...then it's been delivered. If it hasn't updated/stopped updating, more than likely your package has, unfortunately, been lost. In that case, Insurance will come in handy, if purchased. Or if Insurance was not purchased, we will replace your order for a certain cost (cost depends on how much your original order was).
